Refund policy

Almost all of our items are custom cut, re-spooled, altered, repackaged and made to order just for you and some items cannot be restocked once tailored to your specifications. Double check your widths and orders please. 

RETURNABLE ITEMS-Leather Offcuts, 5, 10, 25, 50 and 100 meter lengths of unaltered unused factory lacing, core, beads, tools and hardware. Items must be in our original company packaging and not unspooled or used. RETURNS WILL BE ISSUED IN FULL STORE CREDIT OR CHARGED A 3% RESTOCKING FEE DUE TO PAYMENT PROCESSING FEES THAT I AM CHARGED THAT ARE NOT REFUNDED TO ME. You may choose either option.

EXCHANGE ONLY ITEMS-Custom cut widths, Custom lacing colors, by the meter products, beveled or split lacing. EXCHANGE FOR IDENTICAL PRODUCT ONLY in the case of a defect.

*Notify us within 7 days after delivery and the full unused product must be received back within 14 days of notification. We do not provide refunds, adjustments or exchanges for partially used products. Product must be in full original length & condition in order to restock them. Inspect your material carefully before using. We unfortunately had to institute this after repeatedly receiving returned leftover scrap material from customers projects wanting credit back, a practice we can no longer sustain as a small business. 

If you are unsure if our products are a good fit for your project, please purchase samples first. They are available on every leather listing.

Send returns to DaneCraft Designs LLC, P.O. Box 229, Imlay City MI 48444 

Customer is responsible for return shipping charges unless there was a mistake or defect on our behalf.

We are not responsible for lost, stolen or damaged packages once they leave our possession nor incorrect shipping addresses provided by you at checkout. We are not responsible for damage you may do when opening your package. We highly suggest shipping insurance upon checkout.